Return & Refund

 

Important Notes:

  1. All shopping costs incurred shall be borne by the customer. Shipping costs paid are non-refundable. 
  2. Returned item(s) must arrive at our warehouse within 30 days of your purchase, otherwise exchange or refund will not be accepted.
  3. On-sale items, underwear, socks or any items marked non-returnable are not eligible for return.
  4. All returned-item(s) must be in pristine condition with all tags/labels intact and original packaging, i.e. plastic bag, shoe box, etc.
  5. Please contact us within 7 days of receiving the parcel if you find any problems.
    Tel: +852 2388 7668
    Email: cs@hissohk.com

重要提示:

  1. 客人須承擔所有運費。已付的運費恕不退還。
  2. 退回的貨品必須於下單日起30天內到達我們的倉庫,逾期恕不受理
  3. 特價貨品、內衣褲、襪子或任何已標示為“不可退換”的貨品不設退貨。
  4. 退回的貨品必須保持全新的狀態,所有吊牌和標籤完好無缺並放入原有的包裝內,如膠袋、紙盒等。
  5. 如您收到貨品後發現任何問題,請於7天內聯絡我們。
    電話: +852 2388 7668
    電郵: cs@hissohk.com